Question 1

What services does Cutting Edge Operations offer?

Accepted Answer

I help online service providers build backend systems that actually run their business. My services include: Operations Breakthrough Session: a 90-minute strategy session to diagnose what's broken and map a path forward; Platform migrations: moving your business off Keap, Ontraport, or a patchwork of tools onto GoHighLevel, with your automations rebuilt from scratch; Automation and systems builds: pipelines, lead routing, workflows, integrations, and compliance setup; Agency support: white-label GoHighLevel build and troubleshooting help for agencies serving their own clients; Ongoing operations support: ongoing operations support on a retainer for businesses that need an operations partner long term.

Question 2

Who are your services best suited for?

Accepted Answer

I work with online service providers in two situations: your backend has outgrown the tools you started with, or you're moving to, or already using, GoHighLevel and need it built right. I also partner with agencies that need an experienced extra set of hands on their clients' GoHighLevel accounts.

Question 3

What's included in the Operations Breakthrough Session?

Accepted Answer

The Breakthrough Session is a 90-minute working session focused on your operations. The investment is $375. You'll receive the session recording and custom deliverables, including a proposed process flow for your business, so you leave with a clear plan, not just notes.

Question 4

Does the Breakthrough Session fee count toward a project or retainer?

Accepted Answer

No. The Breakthrough Session is a standalone service. You walk away with a recording and a proposed process flow you can carry out yourself, hand to your team, or bring to me if you decide you'd like help with implementation.

Question 5

Do you help with CRM setup and automation?

Accepted Answer

Yes. This is the core of what I do. I build and fix the systems behind your CRM: pipelines, custom fields, lead routing, workflow automations, Zapier integrations, webhooks, and A2P/10DLC compliance setup. I also handle full platform migrations, which means rebuilding your automation logic from scratch on the new platform, not just copying data over.

Question 6

What CRM platforms do you work with?

Accepted Answer

My main focus is GoHighLevel. I also work with Dubsado, Keap, and Ontraport, and I've migrated businesses from Keap and Ontraport onto GoHighLevel.

Question 7

Do you work with agencies?

Accepted Answer

Yes. I provide white-label GoHighLevel support for agencies delivering GHL to their own clients. That includes sub-account builds and configuration, troubleshooting broken automations and integrations, and pushing master snapshots out to client accounts. The work ships under your agency's brand.

Question 8

Do you offer ongoing support, or only one-time projects?

Accepted Answer

Both. Migrations and builds are one-time projects. If you need an operations partner month to month, I offer ongoing operations support on a retainer.

Question 9

How much do your services cost?

Accepted Answer

The Operations Breakthrough Session is $375. Migrations, builds, agency support, and ongoing operations retainers are quoted on a free call, because pricing depends on your platforms, the size of the project, and the level of support you need. Book a free call at https://cuttingedgeops.com/contact/

Question 10

How do I know which service is right for my business?

Accepted Answer

If you know something isn't working but aren't sure what to fix first, start with the Breakthrough Session. If you already know you need a migration or a specific build, a project is the right fit. If you need someone to run and maintain your operations month to month, ongoing operations support is the best match. Not sure? Book a free call at https://cuttingedgeops.com/contact/

Question 11

Will my business be disrupted during a CRM migration?

Accepted Answer

No. Migrations are planned so your business keeps running. I build and test your new system alongside your live business, so you can keep operating, selling, and serving clients the whole time. Nothing switches over until it's ready.

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